Shipping policy
Order Processing
Orders are processed within a reasonable timeframe after payment has been successfully received. Processing times may vary during busy periods, holidays, promotional events, or due to unforeseen circumstances.
Shipping
Shipping options and estimated delivery timeframes are displayed during checkout where available. Delivery estimates are provided for guidance only and are not guaranteed.
Delivery
Once an order has been handed to the shipping carrier, delivery is subject to the carrier's operations. Delays caused by weather, customs, transportation issues, carrier disruptions, or other circumstances beyond our control may occur.
Shipping Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for delays, additional costs, or delivery issues resulting from incorrect or incomplete address details.
International Orders
International shipments may be subject to customs inspections, import duties, taxes, or other local charges imposed by the destination country. Any such charges are the responsibility of the recipient unless otherwise required by law.
Lost or Delayed Shipments
Delivery delays do not automatically qualify an order for cancellation or compensation. Any shipping-related concerns will be assessed based on the information available from the shipping carrier.
Damaged Parcels
If a shipment arrives visibly damaged, customers should retain all packaging and report the issue promptly so that it can be reviewed in accordance with the carrier's procedures where applicable.
Changes to This Policy
This Shipping Policy may be updated at any time without prior notice. The version published on this website will apply to future orders from the date of publication.